Test checkout only as far as it is safe to do so. Record whether the cart, shipping details, payment selection, and final confirmation each load. Do not repeatedly submit a purchase while unsure whether an order was created.
If the failure begins after choosing a payment method, note the method type without sharing card or account details. Check order history before retrying, and compare another device or browser only if that will not create a duplicate charge.
At which exact step does checkout stop?