Fetch Rewards

Fetch Rewards is a mobile-first rewards app that lets users scan grocery, restaurant, and retail receipts to earn Fetch Points, which can be redeemed for gift cards to hundreds of brands. With over 17 百万 アクティブユーザー in the US, Fetch partners with thousands of brands to offer bonus points on specific products. Outages can prevent receipt scanning, points crediting, gift card redemption, and offer activation.

よくある問題

• Receipt scan failing or showing as already submitted
• Points 表示されない after a successful scan
• Gift card redemption failing or taking too long to process
• App crashing on the receipt upload or camera screen
• Special offers or bonus points not crediting correctly

トラブルシューティングのヒント

1. 1.確認してください： all receipt details are clearly visible before scanning in the Fetch app
2. 2.Wait up to 24 hours for points to appear if the receipt was recently scanned
3. 3.更新してください： the Fetch app to 最新バージョン if scanning crashes occur
4. 4.確認してください： your Fetch offer list to confirm the correct products were purchased
5. 5.お問い合わせください： Fetch Rewards support via the in-app Help section for missing points