If one retry does not restore login, stop repeated submissions. Note whether the second attempt used the same method, what error appeared, and whether account lockout or a rate-limit message was shown. Record timestamps with timezone, platform, and the last successful login if known. Check the official status page and a safe control such as a private window, but never share password, OTP, recovery link, or session token. The report should identify whether the retry changed the symptom without asking others to reproduce by risking their accounts.