Playback recovery can differ by title, quality level, device, and region. State which public or non-sensitive video you tested, the platform, approximate time, and whether playback starts, buffers, or fails at a particular point. Compare the same title on a second device or network if practical.
Do not post private video URLs or account details. A cached segment may play while later segments still fail, so a short initial success does not prove full recovery. Check the provider’s official incident channel and report what remains affected. If lowering quality helps, say so without assuming the root cause is your connection.