GitLab issues can affect sign-in, repositories, merge requests, CI/CD, runners, registry, packages, or APIs.
- Record edition, region, project scope, and exact time.
- Capture request ID and sanitized error.
- Check repository access separately from pipelines.
- Review runner, token, quota, and recent changes.
- Confirm job state before retrying.
Redact private repository names, source code, tokens, variables, logs, and customer data.