Fetch Rewards

Fetch Rewards 是一个 mobile-first rewards app that lets 用户 scan grocery, restaurant, and retail receipts to earn Fetch Points, which can be redeemed for gift cards to hundreds of brands. With over 17 million active 用户 in the US, Fetch partners with thousands of brands to offer bonus points on specific products. Outages can prevent receipt scanning, points crediting, gift card redemption, and offer activation.

常见问题

• Receipt scan 失败 or showing as already submitted
• Points not appearing after a successful scan
• Gift card redemption 失败 or taking too long to process
• App 崩溃 on the receipt 上传 or camera screen
• Special offers or bonus points not crediting correctly

故障排除建议

1. 1.Ensure all receipt details are clearly visible before scanning in the Fetch app
2. 2.Wait up to 24 hours for points to appear if the receipt was recently scanned
3. 3.更新 the Fetch app to the latest version if scanning crashes occur
4. 4.检查 your Fetch offer list to confirm the correct products were purchased
5. 5.联系 Fetch Rewards 客服 via the in-app Help section for missing points