Describe an error screen clearly without a screenshot

Write the exact shareable error text or code, the page or action that led to it, and what you expected instead. Add approximate local time and time zone, device, browser, and whether a safe retry or another network changed the result. Redact account numbers, tokens, and personal data before quoting anything. If the screen is blank, describe whether the browser shows a URL, loading indicator, or network error. Clear text can often diagnose more than a cropped image.