When images start loading for some users but not others, specify the affected page or feature, broad region, device, network, and approximate time. Note whether the page text loads and whether all images fail or only certain files or sizes. A thumbnail working while the full image fails is a useful distinction.
Avoid sharing private image URLs or screenshots containing account data. Compare a fresh page load with a previously cached view, since cached images can make recovery appear broader than it is. Check the official incident update and report only what you tested. A concise timeline—failure, first successful load, remaining exceptions—helps responders measure progress.
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