Compass

Compass is a technology-driven real estate brokerage that combines licensed agents with a proprietary platform for home buyers, sellers, and agents. It offers home search, market analysis tools, and agent collaboration features through its platform. Compass is particularly prevalent in major US metros like New York, Los Angeles, and San Francisco.

Common Issues

• Compass website or app not loading or returning an error
• Property listing not displaying photos correctly
• Agent CRM or platform tools not loading for Compass agents
• Search alerts not being delivered by email
• Saved searches or favorites not syncing
• New listing not appearing in Compass search after MLS entry

Troubleshooting Tips

1. 1.Refresh compass.com or force-close the Compass mobile app
2. 2.Clear browser cache if property photos or maps are not rendering
3. 3.Log out and back in to restore agent platform access
4. 4.Agent platform issues should be reported to your regional Compass tech support
5. 5.New MLS listings can take several hours to sync to Compass search
6. 6.Contact your Compass agent directly if in-app messaging is not working