Jami

Jami (formerly Ring) is a free, open-source distributed communication platform by Savoir-faire Linux that works without any central server. It uses a Distributed Hash Table (DHT) for peer discovery, supporting voice calls, video calls, instant messaging, and screen sharing across desktop and mobile. Because Jami is serverless, outages are usually caused by DHT bootstrap node issues or local network configurations rather than a central service failure.

Common Issues

• Contacts appearing offline even when they are online
• Calls failing to connect or ringing but not answered
• Poor video or audio quality during calls
• Account restoration on a new device failing
• Push notifications not working on mobile devices

Troubleshooting Tips

1. 1.Restart Jami to re-connect to DHT bootstrap nodes
2. 2.Check Jami status page or community forums for known DHT issues
3. 3.Ensure your router does not block the UDP ports Jami uses for peer connections
4. 4.Re-import your account on a new device using the exported archive file
5. 5.Grant Jami microphone and camera permissions in your device settings