Mercury

Mercury is a US digital banking platform built specifically for startups, tech companies, and venture-backed businesses. It offers FDIC-insured business checking and savings accounts, team debit and credit cards, wire transfers, ACH payments, and treasury management tools. Mercury is popular with YC alumni and Silicon Valley startups. Downtime can block critical business payments, payroll ACH runs, and investor wire transfers.

Common Issues

• Mercury dashboard login failures or account access errors
• ACH or wire transfer not processing
• Team debit card transactions being declined
• API banking integration returning errors
• Account balance not reflecting recent transactions

Troubleshooting Tips

1. 1.Check Mercury status at status.mercury.com for banking service incidents
2. 2.Try refreshing or logging out and back in to the Mercury dashboard
3. 3.For failed wires check that all recipient details are correct
4. 4.Contact Mercury support at mercury.com/support for urgent payment issues
5. 5.API users should check the Mercury API status and their credentials