AkousaCurrent Status
Response Time
reports this hour
—
About Neon
Neon is a serverless PostgreSQL platform that separates storage and compute, enabling autoscaling to zero during inactivity and database branching for development workflows. It is designed for modern cloud-native applications that need Postgres without provisioning servers. Neon is popular among developers using serverless or edge environments where traditional connection pooling is challenging.
Common Issues
- Cold start latency on first query
- Connection pool exhaustion in serverless
- Branch out of sync with main
- Suspend/resume timeout errors
- pg driver SSL connection failures
Troubleshooting Tips
- 1.Check neonstatus.com for incidents
- 2.Use Neon connection pooler (PgBouncer) URL for serverless
- 3.Increase compute minimum auto-suspend time
- 4.Check branch status in dashboard
- 5.Add ?sslmode=require to connection string
Status History
Response Time (ms)
Incident History
No incidents recorded — all clear!
reviews.title
Compare with others
Monitored via HTTP health probe
Data refreshed every 2 minutes. Response times measured from our server.
Related Services
View all servicesOther Cloud & Dev services to monitor
How to Check if Neon is Down
- 1
Check the live status indicator
Look at the status badge at the top of this page. It shows the real-time status of Neon — operational, degraded, partial outage, or full outage.
- 2
Review the response time graph
Scroll down to the response time chart. A sudden spike or flat line may indicate Neon is having performance issues or is completely unreachable.
- 3
Check community reports
Look at the user report count and problem breakdown. If many users are reporting issues simultaneously, the problem is likely on Neon's end, not yours.
- 4
Review the incident timeline
Check the incident history section for any active or recently resolved incidents affecting Neon. This shows severity, duration, and status transitions.
- 5
Visit the official status page
Go to https://neon.tech or Neon's official status page for announcements directly from the service provider.
- 6
Try alternative access methods
If Neon appears down, try clearing your browser cache and DNS cache, switching to a different network (mobile data vs WiFi), or using a VPN to rule out local network issues.
About Neon Status
This page provides real-time status monitoring for Neon. We check availability every 2 minutes using automated probes and official status page integrations, giving you an accurate picture of current service health.
Neon is a cloud and developer service. We monitor its API endpoints, dashboard availability, and service health to detect outages, performance degradation, and deployment issues.
Common Neon Issues
Cloud and developer platforms like Neon can experience issues that impact development workflows. Common problems include:
- API endpoints returning errors or timeouts
- Dashboard and console not loading
- Deployment failures or build errors
- Authentication and access control issues
- Database connectivity problems
- Storage upload and download failures
- Webhook delivery delays or failures
What to Do When Neon Is Down
- 1Check our status page to confirm Neon is experiencing issues
- 2Try clearing your browser cache and cookies
- 3Switch to a different network (e.g. mobile data instead of WiFi)
- 4Restart your router or modem
- 5Try using a VPN to bypass regional issues
- 6Check Neon's official social media channels for updates
- 7Wait 5–10 minutes and try again — most outages resolve quickly
How We Monitor Neon
Our monitoring system continuously checks Neon from multiple global locations to ensure accurate, real-time status detection.
- Automated checks every 2 minutes from distributed probe servers
- Response time measurement and latency trend analysis
- Incident detection with severity classification and timeline tracking
- Community-powered problem reports for additional signal
About Neon Status
This page provides real-time status monitoring for Neon. We check availability every 2 minutes using automated probes and official status page integrations, giving you an accurate picture of current service health.
Neon is a cloud and developer service. We monitor its API endpoints, dashboard availability, and service health to detect outages, performance degradation, and deployment issues.
Common Neon Issues
Cloud and developer platforms like Neon can experience issues that impact development workflows. Common problems include:
- API endpoints returning errors or timeouts
- Dashboard and console not loading
- Deployment failures or build errors
- Authentication and access control issues
- Database connectivity problems
- Storage upload and download failures
How to Check Neon Status
- 1Check our status page to confirm Neon is experiencing issues
- 2Try clearing your browser cache and cookies
- 3Switch to a different network (e.g. mobile data instead of WiFi)
- 4Restart your router or modem
- 5Try using a VPN to bypass regional issues
Why Use Akousa Status Checker
Akousa provides fast, reliable, and independent service monitoring so you always know when a service is down.
- Automated checks every 2 minutes from distributed probe servers
- Response time measurement and latency trend analysis
- Incident detection with severity classification and timeline tracking
- Community-powered problem reports for additional signal
Common Neon Problems
When Neon experiences issues, users typically encounter one or more of the following problems. Knowing what to look for helps you determine whether the issue is on your end or a widespread outage.
- Connection timeouts — The service takes too long to respond, often caused by server overload or network congestion between you and Neon.
- Slow loading or degraded performance — Pages, feeds, or content load partially or much slower than usual, indicating Neon servers are under heavy load.
- Login and authentication failures — Unable to sign in, getting "invalid credentials" errors, or being logged out repeatedly even with correct details.
- Error pages (500, 502, 503) — Neon returns server error codes, meaning backend services are failing or undergoing maintenance.
- Regional or partial outages — Neon works in some locations but not others, often due to CDN issues or localized infrastructure problems.
What to Do When Neon Is Down
If Neon appears to be down, follow these steps before assuming a widespread outage. Many issues can be resolved on your end in just a few minutes.
- 1Verify the outageCheck this status page to confirm Neon is actually experiencing issues. If our monitors show "operational," the problem may be local to your device or network.
- 2Check your internet connectionTry loading other websites. If nothing loads, restart your router or switch from WiFi to mobile data. A quick speed test can confirm whether your connection is the issue.
- 3Clear cache and cookiesOutdated cached data can cause Neon to display errors or fail to load. Clear your browser cache, or try opening Neon in an incognito/private window.
- 4Try a different device or networkIf Neon works on your phone but not your computer (or vice versa), the issue is likely device-specific. Trying a different network (VPN, mobile hotspot) can bypass ISP-level blocks.
- 5Wait and check backMost Neon outages are resolved within 15-60 minutes. Bookmark this page to check back for real-time updates, or enable browser notifications for instant alerts when Neon recovers.