Citymapper

Citymapper is a smart urban transit and navigation app that provides real-time multimodal journey planning across buses, metro, rail, bikes, scooters, and walking in major cities worldwide. Known for its detailed disruption alerts, live departure boards, and practical route comparisons, Citymapper pulls live data from transit agencies. Outages can prevent route loading, live departure information, and trip planning in supported cities.

Common Issues

• Route planning not loading or showing errors
• Live departure times not updating or showing stale data
• Map not rendering or very slow to load
• App crashing on launch or during navigation
• Saved home and work locations not persisting

Troubleshooting Tips

1. 1.Check @Citymapper on Twitter for known outages or transit data issues
2. 2.Force-close and reopen the app to refresh transit data
3. 3.Ensure location permissions are enabled for Citymapper
4. 4.Check your local transit authority app as a backup for live departures
5. 5.Contact Citymapper Support via the in-app feedback for persistent issues