Current Status
Response Time
reports this hour
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About Luno
Luno is a regulated cryptocurrency exchange headquartered in London with a strong presence in emerging markets including South Africa, Malaysia, Nigeria, and Indonesia. It focuses on making Bitcoin and Ethereum accessible to retail users in these regions through simple buying, selling, and wallet features. Luno is regulated by the FCA in the UK and local financial authorities in its operating markets.
Common Issues
- Luno app not loading or failing to connect to servers
- Buy or sell order not completing or stuck in processing
- Bank transfer deposit not reflected in Luno wallet
- Crypto withdrawal delayed or pending manual review
- Identity verification (KYC) taking longer than expected
Troubleshooting Tips
- 1.Check Luno status page at status.luno.com for known service disruptions
- 2.Bank deposits can take 1-3 business days depending on your country — check Luno payment guide
- 3.For mobile issues, update the Luno app to the latest version from your app store
- 4.Contact Luno support via the in-app chat for account-specific queries
- 5.Ensure your KYC documents are clear, unobscured photos to speed up verification
Status History
Response Time (ms)
Incident History
No incidents recorded — all clear!
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Monitored via official status API
Data refreshed every 2 minutes. Response times measured from our server.
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How to Check if Luno is Down
- 1
Check the live status indicator
Look at the status badge at the top of this page. It shows the real-time status of Luno — operational, degraded, partial outage, or full outage.
- 2
Review the response time graph
Scroll down to the response time chart. A sudden spike or flat line may indicate Luno is having performance issues or is completely unreachable.
- 3
Check community reports
Look at the user report count and problem breakdown. If many users are reporting issues simultaneously, the problem is likely on Luno's end, not yours.
- 4
Review the incident timeline
Check the incident history section for any active or recently resolved incidents affecting Luno. This shows severity, duration, and status transitions.
- 5
Visit the official status page
Go to https://www.luno.com or Luno's official status page for announcements directly from the service provider.
- 6
Try alternative access methods
If Luno appears down, try clearing your browser cache and DNS cache, switching to a different network (mobile data vs WiFi), or using a VPN to rule out local network issues.
About Luno Status
This page provides real-time status monitoring for Luno. We check availability every 2 minutes using automated probes and official status page integrations, giving you an accurate picture of current service health.
Luno is an e-commerce platform. We monitor its storefront, checkout process, and API to detect product listing issues, payment failures, and cart problems.
Common Luno Issues
E-commerce platforms like Luno can experience issues affecting the shopping experience. Common problems include:
- Product pages not loading
- Shopping cart errors or items disappearing
- Checkout and payment processing failures
- Order tracking not updating
- Search and filter functionality broken
- Account login and registration issues
- Shipping estimates not displaying
What to Do When Luno Is Down
- 1Check our status page to confirm Luno is experiencing issues
- 2Try clearing your browser cache and cookies
- 3Switch to a different network (e.g. mobile data instead of WiFi)
- 4Restart your router or modem
- 5Try using a VPN to bypass regional issues
- 6Check Luno's official social media channels for updates
- 7Wait 5–10 minutes and try again — most outages resolve quickly
How We Monitor Luno
Our monitoring system continuously checks Luno from multiple global locations to ensure accurate, real-time status detection.
- Automated checks every 2 minutes from distributed probe servers
- Response time measurement and latency trend analysis
- Incident detection with severity classification and timeline tracking
- Community-powered problem reports for additional signal
About Luno Status
This page provides real-time status monitoring for Luno. We check availability every 2 minutes using automated probes and official status page integrations, giving you an accurate picture of current service health.
Luno is an e-commerce platform. We monitor its storefront, checkout process, and API to detect product listing issues, payment failures, and cart problems.
Common Luno Issues
E-commerce platforms like Luno can experience issues affecting the shopping experience. Common problems include:
- Product pages not loading
- Shopping cart errors or items disappearing
- Checkout and payment processing failures
- Order tracking not updating
- Search and filter functionality broken
- Account login and registration issues
How to Check Luno Status
- 1Check our status page to confirm Luno is experiencing issues
- 2Try clearing your browser cache and cookies
- 3Switch to a different network (e.g. mobile data instead of WiFi)
- 4Restart your router or modem
- 5Try using a VPN to bypass regional issues
Why Use Akousa Status Checker
Akousa provides fast, reliable, and independent service monitoring so you always know when a service is down.
- Automated checks every 2 minutes from distributed probe servers
- Response time measurement and latency trend analysis
- Incident detection with severity classification and timeline tracking
- Community-powered problem reports for additional signal
Common Luno Problems
When Luno experiences issues, users typically encounter one or more of the following problems. Knowing what to look for helps you determine whether the issue is on your end or a widespread outage.
- Connection timeouts — The service takes too long to respond, often caused by server overload or network congestion between you and Luno.
- Slow loading or degraded performance — Pages, feeds, or content load partially or much slower than usual, indicating Luno servers are under heavy load.
- Login and authentication failures — Unable to sign in, getting "invalid credentials" errors, or being logged out repeatedly even with correct details.
- Error pages (500, 502, 503) — Luno returns server error codes, meaning backend services are failing or undergoing maintenance.
- Regional or partial outages — Luno works in some locations but not others, often due to CDN issues or localized infrastructure problems.
What to Do When Luno Is Down
If Luno appears to be down, follow these steps before assuming a widespread outage. Many issues can be resolved on your end in just a few minutes.
- 1Verify the outageCheck this status page to confirm Luno is actually experiencing issues. If our monitors show "operational," the problem may be local to your device or network.
- 2Check your internet connectionTry loading other websites. If nothing loads, restart your router or switch from WiFi to mobile data. A quick speed test can confirm whether your connection is the issue.
- 3Clear cache and cookiesOutdated cached data can cause Luno to display errors or fail to load. Clear your browser cache, or try opening Luno in an incognito/private window.
- 4Try a different device or networkIf Luno works on your phone but not your computer (or vice versa), the issue is likely device-specific. Trying a different network (VPN, mobile hotspot) can bypass ISP-level blocks.
- 5Wait and check backMost Luno outages are resolved within 15-60 minutes. Bookmark this page to check back for real-time updates, or enable browser notifications for instant alerts when Luno recovers.