Getaround

Getaround is a peer-to-peer car sharing platform that lets car owners rent their vehicles to others, using Getaround's Carkit technology for keyless entry and remote unlocking via the app. Operating across dozens of US cities and Europe (under the Drivy brand), Getaround allows hourly and daily rentals. Outages can prevent car unlocking, trip start/end, payment processing, and host earnings reporting.

Common Issues

• Car unlock button not working or Carkit not responding
• Trip not starting or ending correctly in the app
• Payment processing failing or charges appearing incorrectly
• App crashing during an active rental
• Host earnings dashboard not loading or updating

Troubleshooting Tips

1. 1.Ensure Bluetooth and location are enabled for Carkit communication
2. 2.Try force-closing and reopening the Getaround app if unlock fails
3. 3.Check @Getaround on Twitter for known connectivity or Carkit issues
4. 4.If car will not unlock during a rental, call Getaround emergency support
5. 5.Contact Getaround customer support at getaround.com/help for billing or trip issues